One of my cousins used to be a train driver & has many horror stories about unstaffed stations.
I'd certainly prefer staffed ticket offices and plenty of staff available in the station for everyday and emergency situations. I'd also prefer the ticket money went to keep people employed rather than replacing jobs with technology. Just my preference ;-)
I know it doesn't mean anything, but I would feel safer if I knew people were in the ticket offices, especially stations that have a lot of rowdies.
I agree. The presence of a uniformed member of staff, even behind a ticket counter can sometimes prevent trouble brewing. I know station staff face a lot of abuse for their trouble but the lack of a presence will lead to even more crime and anti-social behaviour once these people know the situation is unsupervised.
CCTV will provide little comfort as it will take time for help to arrive.
Whatever the position with holidays and salaries, let's not forget that it's the physical presence of people who keep our transport system safe.