Where to go if you need medical help over Christmas and New Year

To help you access the right health service for your needs over Christmas and New Year, below is information about services available  so that you can make the best choice for you and your family.

Using the right health services is not only good for you, but helps the NHS as a whole by making sure resources are used in the right way.

Pharmacy
If you or someone you care for feels unwell over the Christmas and New Year period, you can visit one of the following pharmacies for advice on a range of minor illnesses and injuries such as: colds and flu, sexual health and contraception, sickness and diarrhoea, cuts and grazes, and general health advice.

View opening hours for Haringey pharmacies open over Christmas and ...

NHS 111
If you need medical advice fast but it’s not life threatening then call NHS 111 and a fully trained adviser will be able to advise and suggest the best option for you.

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. For more information, please click here.

Self-care
Self-care is the best choice to treat very minor illnesses and injuries. For colds and flu it is best to rest, keep warm, drink plenty of fluids and take painkillers such as paracetamol, ibuprofen and aspirin. Visit our self-care page here for more advice.

GP Services
Haringey residents can now access evening and weekend appointments with a GP, nurse or healthcare assistant at one of our GP hubs in the borough.

GP hubs offer the same service as your usual GP and anyone registered with a GP in Haringey can book a future or same day appointment. Staffed by experienced GPs and nurses, the service offers assessment and treatment for adults and children with minor injuries and illnesses. The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.

GP practices will be open as usual apart from the bank holiday days - Christmas Day, Boxing Day, and New Year's Day.

On these three days GP Hub services will be available instead.

Find out more information about Haringey's GP hubs here.

Dental services
Patients experiencing dental pain are advised to call NHS 111 who will direct your call to the appropriate service.

NHS Services
To find the service you need and book appointments online, you can also visit the NHS website. Type in your postcode to find your nearest health services.

Emergencies
A&E is for life-threatening situations such as a heart attack or stroke and for the care of people who show the symptoms of serious illness or who are badly injured.

In a life-threatening emergency, always dial 999.

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Comment by Rachella Sinclair on Monday

@Haringey CCG How do I make a formal complaint about a doctor's office for sloppy administration, poor diagnosis and complete lack of acknowledgement of responsibility. I have two injuries as a result of an accident over the Christmas holiday and STILL have yet to receive any treatment despite two Dr Appointments. The hospital I'm waiting for a referral for keeps deferring me to the Dr Office. Their party line is: "Sorry we can't help you. You have to wait 6 weeks for a referral." 

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